The Challenge
Minerva handcraft bespoke kitchens in Herefordshire.
When the product is that tactile, a website is working at a real disadvantage, because nobody can run their hand along a cabinet door through a screen.
There was a structural problem too. Seven kitchen collections, a body of featured projects, paint palettes, process and product detail is a lot of material, and it needed to hold together rather than turn into a maze.
The path also mattered. A bespoke kitchen is a considered, high value purchase that nobody makes in one sitting. The site had to carry someone from first inspiration through to requesting a brochure, booking a showroom visit, or making an enquiry, without ever making them feel rushed.







